Subscription Tiers and Quotas
ExamCraft AI offers four subscription tiers with different features and quotas:
| Tier | Documents | Generated Questions/Month | RAG | AI Models | Support |
|---|---|---|---|---|---|
| Free | 5 | 20 | No | GPT-4 Mini | Community |
| Starter | 50 | 100 | Yes (limited) | GPT-4 Mini | |
| Professional | Unlimited | Unlimited | Yes | GPT-4 + Claude 3 | Email + Priority |
| Enterprise | Unlimited | Unlimited | Yes | All models | Dedicated Support |
Tier Details
Free Tier
Ideal for: Individual educators and small tests
- Document management: Maximum 5 documents at a time
- Question generation: Up to 20 questions per month
- Question types: Multiple choice and open questions
- Features:
- AI exams (simple prompts)
- Review Queue (manual review)
- Basic user profiles
- No RAG: Questions are only generated for the entered topic, not from documents
- Support: Community forum
Starter Tier
Ideal for: Courses with regular exams
- Document management: Maximum 50 documents at a time
- Question generation: Up to 100 questions per month
- RAG exams: Create from documents (up to 5 per request)
- Features:
- AI exams with extended prompt templates
- RAG-based exams with source references
- Confidence scores for quality control
- Review Queue with extended filter options
- Prompt templates: 10 predefined prompt templates
- Support: Email support (48h response time)
Professional Tier
Ideal for: Institutions with multiple courses
- Document management: Unlimited number and size
- Question generation: Unlimited questions per month
- RAG exams: With up to 50 documents per request
- Features:
- All Starter features
- Extended prompt templates (50+)
- Custom prompt creation
- Admin dashboard with detailed usage analysis
- Multiple administrators per institution
- User role management (educator, admin)
- API access: Limited (100 requests/day)
- Support: Email + priority queue (24h response time)
- Backup & security: Automatic daily backups
Enterprise Tier
Ideal for: Large organisations and enterprises
- All Professional features plus:
- Document management: Unlimited number, size, and concurrent processing
- Question generation: Unlimited questions and requests per month
- RAG exams: Unlimited documents per request, extended indexing
- Features:
- Custom AI models and fine-tuning
- Extended security configuration (SSO, LDAP)
- White-label options
- Bulk import and export of documents
- Unlimited API access
- Audit logs for compliance
- Support: Dedicated account manager, 24/7 hotline
- Infrastructure: Optional self-hosted solution, own Qdrant instance
- SLA: 99.9% availability guaranteed
- Training: Free onboarding session and training
Quotas and Limits
The following table shows technical limits per tier:
| Limit | Free | Starter | Professional | Enterprise |
|---|---|---|---|---|
| Concurrent uploads | 1 | 5 | 10 | Unlimited |
| Max. document size | 10 MB | 50 MB | 100 MB | Unlimited |
| Batch question generation | 1 | 3 | 10 | Unlimited |
| API calls/month | 50 | 500 | 5000 | Unlimited |
| Retention period (data) | 3 months | 6 months | 12 months | Custom |
Upgrade and Downgrade
- Upgrades: Effective immediately, proportional billing
- Downgrades: At the end of the current billing period
- Quota enforcement: Requests are blocked when quotas are exceeded